Privacy Policy for Optimer
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Optimer ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access our services at optimer.cloud.
a. Personal Information Account details (name, email address, billing information) Communication data (support requests, feedback, correspondence) b. Transaction & Payment Data Records of purchases, subscription plans, billing cycles, and refunds. Payment details are processed securely by our authorized third-party payment provider(s). We do not store full payment card information on our servers. c. Technical & Analytics Data IP addresses, browser and device details, log data, and site activity. Usage analytics via cookies or similar technologies.
To provide, maintain, and improve our services. To process payments and manage subscriptions through our billing partner(s). To communicate with you, including customer support, updates, and notices. To analyze usage, troubleshoot performance, and improve user experience. To comply with legal, tax, and regulatory obligations.
Payment and billing partners: to process payments, manage subscriptions, taxes, and fraud prevention. Service providers: hosting, analytics, email, or customer support platforms bound by confidentiality agreements. Legal authorities: where disclosure is required by law or to protect rights, safety, or property.
- Your data may be stored and processed in different jurisdictions where our service providers operate. In such cases, we ensure appropriate safeguards are in place to protect your information.
- Depending on your jurisdiction (e.g., GDPR, PIPEDA), you may have rights to: Access and correct your personal data. Request deletion or restriction of processing. Object to processing or withdraw consent. Request a copy of your data in a portable format. To exercise these rights, please contact us at support@optimer.cloud
- We and our partners use cookies and similar technologies to: Enable core site functionality. Gather analytics on service usage. Personalize and improve the experience. You can control cookies through your browser settings.
We retain data only as long as necessary to provide our services and fulfill legal obligations. Upon account closure or valid deletion requests, we remove personal data unless retention is required by law. We use technical, administrative, and organizational measures to protect data from unauthorized access, alteration, or disclosure. Our payment and service providers also follow industry security standards.
